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How we determine product rating

Determining a Score

We score products across seven user experience segments based on Peter Morville’s user experience honeycomb. We ask a specific set of questions that determine how well the product performs in each segment and then aggregate the individual scores to create an overall product score. The segments are as follows:

* Paid audit only

Segment performance is rated on a 0-10 scale with 0 being very poor and 10 being excellent. Segments are then averaged for an overall product score and relevant letter grade.

Rating Scale

  • 90-100 excellent

    Keep up the great work!

  • 70-90 good

    Minor improvents addressed in normal development cycle.

  • 50-70 average

    Prioritized improvents addressed in normal development cycle

  • 30-50 poor

    Should be addressed in a near term design update.

  • 0-30 very poor

    Addressed at the earliest possible point before any new functionality.