ePayConnect 2021 Panel Discussion: Nightmare on Innovation Street

March 3, 2021

Date & Time

March 3, 2021 7:15 PM - 8:00 PM



Register by March 3, 2021 12:00 AM

About Session

Payments innovation is the darling of the financial services industry, but if you look closely you might find some stories of digital gone wrong. Lessons learned may stem from the initial in-house vs. outsource decision or from a service provider relationship that was not a good fit.

Join industry experts from Levvel, Charlotte Metro FCU, and VSoft on March 3 for an ePayConnect panel discussion on experiences, strategies, and best practices to keep your implementation on track.

About ePayConnect 2021

ePayConnect 2021 will be held on March 1-3, 2021. Even though the conference won’t be in-person, ePayConnect vows to offer the same valuable and informative conference their members have come to love virtually in 2021.

At ePayConnect 2021—the 25th anniversary of their annual payments conference—you will interact with and learn from industry leaders sharing valuable insight into all payments channels, including legacy systems and faster payments innovations. Plan now to attend to propel your understanding of payments trends, new products and technology solutions, important risk and compliance issues, and the latest opportunities for improving operational efficiency.


Pre-conference Workshops—Monday, March 1, 2021

Workshops are $50 each or choose the registration COMBO and/or Organization COMBO option for the deepest discount that includes all four workshops.

Conference—Tuesday, March 2 to Wednesday, March 3, 2021


  • $525—Individual
  • $675—Individual Combo (includes full conference and four pre-conference workshops)

New Group Packages

  • $5,250—Organizational Group Registration (Max 25 attendees)
  • $6,750—Organizational Group Registration Combo (Includes Workshops, Max 25 attendees)

Cancellation Policy

Cancellations received by ePayResources five business days prior to the event, will be refunded in full less $35 administrative costs. For cancellations received after five business days prior to the event, no refunds can be issued. Substitutions are accepted in writing at any time via email to opsadmin@epayresources.org, or by calling 1-800-475-0585, Option 2.

Meet the speakers

Greg Lloyd

Vice President, Strategy

Kevin Olsen

Senior Vice President, Payments Solutions

Kyle Clark

Senior Accountant

Guests will learn about

  • Lessons learned on the road to payments innovation
  • Best practices for how to approach innovation efforts
  • How to get buy-in from peers and stakeholders

Who should attend?

Business and technology leaders at both financial institutions and fintechs interested in learning the truths of innovation, moving beyond the cliched glamour.

Meet the speakers

Greg Lloyd
Vice President, Strategy

Greg is the Vice President of Strategy at Levvel where he is responsible for leading client engagements and building relationships with customers ranging from top-10 banks to payments enablers to start-ups. With over 15 years in financial services, Greg previously spent 7 years at Bank of America, most recently leading product & business teams in the launch of Apple Pay, Android Pay, and Samsung Pay. Prior to Bank of America, Greg held a variety of financial services roles at eSpeed / Cantor Fitzgerald and Reuters. Greg holds an M.B.A. from the Darden School at the University of Virginia and a B.S. from the College of William and Mary. He currently resides in Charlotte, NC with his wife and three children.

Kevin Olsen
Senior Vice President, Payments Solutions

Kevin Olsen is the Senior Vice President of Payments Solutions at VSoft Corporation. Kevin is an experienced SVP with a demonstrated history of working in the electronic payments industry. He provides enthusiastic, entertaining, and educational professional speaking, team leadership, and coaching. He is skilled in Payments, Risk Management, Mobile Payments, ACH, Checks, Alternative Payments and Emerging Payments.

Kyle Clark
Senior Accountant

Kyle Clark is a Senior Accountant at Charlotte Metro Federal Credit Union. Kyle is an experienced accountant with a demonstrated history of working in the banking industry. He's skilled in Electronic Payments, Banking, and Account Reconciliation.

Let's chat.

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