AIR DATE & TIME
January 28, 2021 7:00 PM, 60min
Levvel’s industry analysts recently spoke to hundreds of technology leaders to discuss how to leverage modern technology in digital banking. These themes focused on user experience, modern tools, and the digital banking partnerships ecosystem to bring products to market.
Hear from Levvel and Bank of the West experts on how to be successful in the new world of digital banking and ‘Banking as a Service’ (BaaS). We’ll discuss how financial institutions can navigate the next wave of innovation by leveraging best-in-class architecture, engineering and product solutions, both internally and through partnerships with vendors, to take a modernized approach to digital banking and deliver for your customers.
Meet the speakers
Chief Strategy Officer, Head of Financial Services & Payments
Financial Services & Payments Senior Manager at Levvel
Executive Vice President; Chief Digital Officer at Bank of the West
Technology leaders working for financial institutions (FIs) who are looking to better leverage modern technology in digital banking.
Scott Harkey is Levvel's Chief Strategy Officer while also leading the Payments and Financial Services work. He has 15 years of banking experience including leading the technology team that implemented digital wallet products at Bank of America along with 10 years of technology merger integration and IT operations outsourcing work at Wells Fargo. Scott brings a unique “insider” point of view combined with a proven track record of delivery to banks, technology providers, and merchants exploring the digital payments space.
Toby Rotman is a Senior Manager of Consulting for Financial Services and Payments at Levvel. His focus is on helping clients create and implement transformational strategies across a broad spectrum of needs. He has 15 years of experience of bank strategy and digital leadership in top 10 banks including Wachovia, Wells Fargo and US Bank. With a focus on customer facing platforms, Toby has extensive experience in the strategy, launch and growth of digital channels, core payment products, customer-centric design, including personalization and optimization. Most recently, he has been focused extensively on innovation in digital banking platforms from cloud cores through dynamic front end experiences driving revenue growth and delighting customers.
Hisham Salama is the Executive Vice President, Chief Digital Officer at Bank of the West. In his role, Hisham is focused on creating customer experiences which drive adoption, leading to increased satisfaction, engagement and profitability. He's responsible for developing strategies and initiatives that further strengthen Bank of the West's digital platforms and continue to deliver best-in-class products and solutions to customers. In his tenure at Bank of the West, Hisham has been able to increase digital transactions, reduce contact center call volume, and reduce bottom line expenses through digital efficiency. Hisham is also a regular speaker at industry conferences throughout North America and serves on the digital board for the Consumer Bankers Association and The Clearing House.